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Frequently asked questions
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 Cost:
Our current price list is posted here
Email:
Depending on your service level agreement, your mail may be forwarded to your
existing email account. If your mail is forwarded, your current
email settings do not need to be changed.
If we provide direct POP3/IMAP email capability to you, please follow the
links below for settings and capabilites:
Accessing POP3/IMAP4 emails using client software
Webmail access via SSL encrypted
session
Why and how to use encrypted POP3/IMAP4/SMTP
Domain Administrator Options
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DNS:
If we administer all registrar related aspects of your domain, you don't
have to do anything.
If you purchased and administer your domain yourself, please use the
following name server:
Domain servers in listed order:
NS1.HOSTMEISTER.COM 64.106.252.150
NS2.HOSTMEISTER.COM 64.106.252.151
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Site statistics (optional):
Your website statistics are available live or can be compiled weekly and are available at yourdomain.com/stats.
Optional, we can mail you a HTML summary to an email address of your
choice. |
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Uploading Sites
In order to upload your site, you will need to download an FTP client, such as
CuteFTP, or WSFTP. Using one of these programs, you then can upload
your site, using your sites username and password. Make sure the file
containing your default page is renamed index.htm or index.asp.
Optional, FrontPage extensions can be installed on request and you can
upload/change your website via Frontpage98 or newer.
How to configure Internet Explorer for use
with FTP
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Allowed
file types:
Some file extensions are restricted for security purposes. If
you require the use of any of the excluded extensions, rename the file
if possible or upload the file in ZIP format.
A list of allowed MIME types is posted here |
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Site
outage:
We strive to have 99.99% or better uptime. Should your website
not respond, please allow 5 minutes and hit REFRESH/RELOAD.
Should your website still not respond please feel free to contact us
by phone. |
